State Farm® Insurance Agent Daniel Reza
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cesar Morales
December 31, 2024
5
out of
5
rating by Cesar Morales
"Awesome staff, great feat back. My agent Pris Mata supersedes my expectations. Very happy with my policy"
We responded:
"Thank you, Cesar! We’re thrilled to hear that Priscilla exceeded your expectations. Our team works hard to provide great service, and we’re so glad you’re happy with your policy. If you ever need anything, we’re here to help! Daniel"
Monica Candanoza-Vasquez
May 14, 2024
5
out of
5
rating by Monica Candanoza-Vasquez
"Kudos to Valerie Gonzales, the State Farm Representative, for expediting our claim process and securing same-day approval for payment. 🙌 She not only has the best customer service, she goes above and the distance to get the coverage you need. She is also very knowledgeable and has years of experience. I highly recommend State Farm Insurance."
We responded:
"Thank you Monica for the great review and thank you for recommending us. Our goal is to provide quick and excellent customer service and Valerie does a great job of doing this. "
Vikkiy C
May 6, 2023
5
out of
5
rating by Vikkiy C
"Great experience. Great service."
Will Martinez
October 13, 2022
5
out of
5
rating by Will Martinez
"I have been a customer of Daniel Reza for many years. Edie and most recently Rita have been the agents that have taken care of all my policies. They are very thorough, courteous, and answer all my questions every single time. I have e-mailed Rita if the office happens to be closed and she or Edie always respond in a timely manner. I have referred family and friends to Rita and like me are very happy with the services and prices provided."
We responded:
"Thank you William, its great to hear these comments from our customers. Edie has been with my office for 14 years and she has a lot of customer experience and knows the State Farm Products extremely well. Rita also has about 20 years in the customer service and sales arena. They both enjoy taking care of customers and will go the extra mile to help them with their insurance needs."
ratedsc1
July 30, 2022
1
out of
5
rating by ratedsc1
"I hate to be that person to give a bad review. Its just a personal experience. I have the premium plan. My car insurance went from $85 to now $95 out of no where without notice. I got a crack on my windshield so I went to a business in the parking lot outside of a mall and it said "Free with Insurance." I contacted Daniel Reza insurance and told them about the crack and they didn't want to pay for it. They said I have to put $500 down. They gave me a different number to contact to file a claim and their voice numbers to press for directions was not working. I thought to myself, ok I'm paying $95 a month to this insurance, and they don't want to pay $90 to fix the crack on the windshield. Doesn't makes sense... I was upset."
We responded:
"Thank you for your response and I am so sorry you had to go through this bad experience; unfortunately quite a few windshield repair centers advertise like this and mislead customers. It looks like you have a $500 deductible on your automobile insurance. I would like to extend an invitation to come by the office and requote your insurance with a lower deductible. It Is standard practice with SF to notify customers 30 - 60 days in advance of their upcoming renewals. I apologize if you did not receive your notice. This happens sometimes when customers move. Please don't hesitate to call our office to review and explain your automobile insurance policy and to verify your information is correct so that your are happy with your coverages and deductibles."
Angela Cruz
July 29, 2022
5
out of
5
rating by Angela Cruz
"Great Customer Service and affordable coverage! Priscilla and staff very professional and knowledgeable. Even with rates increasing state wide still got a great rate."
We responded:
"Thank you Angela. So glad to hear about your experience. Priscilla loves helping customers."
Sarah Rosas
July 20, 2022
5
out of
5
rating by Sarah Rosas
"My mom went in to see Valerie and I couldn’t be more happier with all the great advice, understanding and especially patience she has had with her!!! She is definitely a God Send!! Thanks again Valerie!!"
We responded:
"Thank you for your feedback and so glad to hear about our great service. Valerie does a great job and it is not uncommon for her to stay after hours and wait for customers or even come in on a Saturday and work with customers."
Christina
May 14, 2022
5
out of
5
rating by Christina
"Great customer service and super knowledgeable! I recently had to shop around for a new home insurance policy and I'm thankful to have chosen this particular office. Although all their staff is very polite and knowledgable, I'm especially thankful to Priscilla Mata. She was patient in answering all of my questions, she made it easy for me to understand the differences in the policies offered and she didn't make me feel pressured like other places I tried. Highly recommend! 👍👍👍"
We responded:
"Christina, you are correct. Priscilla has tremendous patience and knowledge about our products. Thank you for choosing our office and State Farm."
Ernesto Castañeda Diaz
May 5, 2022
5
out of
5
rating by Ernesto Castañeda Diaz
"We went to get a quote for my first car insurance and the answer and support delivered by Ms. Rita was just amazing!, the best to someone who is getting his first insurance could receive. Just the best attention!"
We responded:
"We are so glad you had a great experience at our office Ernesto. Please let your friends know about us."
Kayla Villarreal
April 12, 2022
5
out of
5
rating by Kayla Villarreal
"Our agent Valerie Gonzales helped me find the best plan for my wife & I. She answered any & all questions we had. Definitely recommend everyone to go to her for help!"
We responded:
"Thank you Kayla. I'm glad we were able to help you and please let us know if there is anything else we can do."
Richard Mata
April 11, 2022
5
out of
5
rating by Richard Mata
"It's been a couple of months that I have been a client with Mr. Reza State Farm and it has been the best experience, from being able to call and ask for help understanding my policy to calling and asking for something as simple as an insurance card because I missplaced mine. Also thank you Priscilla for your patience with me. Thank you Mr. Reza for training and having such great employees."
We responded:
"Richard thank you very much for your feed back. We pride ourselves in giving great customer service and always try to place ourselves in our customers shoes. Priscilla takes great pride in helping customers and it shows. If there is anything else we can do, please don't hesitate to call, text or email us."
